Terms of Service

KinouLeads is a bring-your-own-keys B2B outbound platform. You connect your own third-party accounts (such as email, Apollo, and AI providers), and we provide tools to discover, enrich, and organize leads, generate and send outbound email, run follow-ups, and manage a unified inbox and CRM. The Service orchestrates these providers on your behalf using the credentials you supply.

You must be at least 18 and able to form a binding contract. You are responsible for your account, for keeping your credentials secure, and for all activity under your account and workspace. Notify us promptly at support@kinouleads.com of any unauthorized use.

The Service relies on third-party providers that you connect (including Google/Gmail, Apollo, and AI providers). Your use of each provider is also governed by that provider’s own terms and privacy policy, and you are responsible for complying with them, for any usage or credits they charge, and for ensuring you have the right to use those accounts. We are not responsible for the availability, accuracy, pricing, or actions of third-party providers.

You agree that you will not use the Service to:

• send unsolicited bulk email in violation of applicable anti-spam laws (including CAN-SPAM, CASL, and GDPR/ePrivacy) or any connected provider’s policies;
• send content that is unlawful, deceptive, defamatory, harassing, or infringing;
• collect, access, or process personal data without a lawful basis or in breach of any third party’s terms;
• circumvent rate limits, security controls, or usage restrictions of the Service or of any connected provider;
• impersonate any person or entity or misrepresent your identity or affiliation;
• reverse engineer, resell, or build a competing service from the Service, except as permitted by law.

You are solely responsible for the content you send and for ensuring your outreach complies with all laws applicable to you and your recipients, including providing required opt-out mechanisms and honoring unsubscribe requests. We may suspend activity that we reasonably believe violates this section or threatens the Service or its users.

You retain ownership of the data you import, create, or send through the Service (“Your Content”). You grant us the limited, non-exclusive rights needed to host, process, and transmit Your Content solely to operate the Service for you. Our handling of personal data is described in our Privacy Policy. Where we process personal data on your behalf, a Data Processing Addendum is available on request.

Paid plans are billed in advance on a recurring basis at the price shown at signup. Free trials, if offered, convert to a paid plan unless cancelled before the trial ends. You authorize us and our payment processor to charge your payment method for all fees. You can cancel at any time, effective at the end of the current billing period; fees already paid are non-refundable except where required by law. We may change pricing with reasonable prior notice, effective on your next renewal.

The Service, including its software, design, trademarks, and content (excluding Your Content), is owned by us and our licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms. All rights not expressly granted are reserved.

If you send us ideas or suggestions about the Service, you grant us a perpetual, royalty-free license to use them without restriction or obligation to you.

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any outreach will reach or succeed with any recipient. Deliverability depends on many factors outside our control, including your connected providers and recipient systems.

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill, arising out of or relating to the Service. Our total aggregate liability for any claim relating to the Service will not exceed the amount you paid us in the twelve (12) months before the event giving rise to the claim.

You agree to indemnify and hold harmless KinouLeads and its personnel from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your content, your use of the Service, your outreach, or your violation of these Terms or any law or third-party rights.

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you breach these Terms, fail to pay, or use the Service in a way that risks harm to us, other users, or third parties. On termination, your right to use the Service ends; provisions that by their nature should survive (including ownership, disclaimers, liability limits, and indemnification) will survive.

These Terms are governed by the laws of the jurisdiction in which KinouLeads is established, without regard to conflict-of-laws rules. The parties will attempt to resolve disputes informally first; unresolved disputes will be subject to the exclusive jurisdiction of the competent courts of that jurisdiction, unless applicable law grants you the right to bring proceedings elsewhere.

These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service. If any provision is held unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control.

We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above and, where appropriate, by notifying you in the Service. Continued use after changes take effect constitutes acceptance.

Questions about these Terms? Email us at support@kinouleads.com.